Order PrinterSettingsCustomer account extensions

Customer account extensions

Learn how to use customer account extensions to allow your customers to download their PDF invoices directly from their order history page in their Shopify customer account.
This feature is available on Lifetime Deals, Professional plans

Important: This feature only works if your store has been upgraded to Shopify's new Customer Accounts.

If you are still using Legacy customer accounts, this extension will not appear. Please contact our support team for assistance or see our guide on adding a manual PDF link.

Access the settings

You can find the settings for this feature by navigating to Settings > Customer account extensions in our app.

Go to menu

Customize the download card

This section allows you to control the appearance of the invoice download card that customers will see in their account.

  • Show heading: Check this box to display the card's title. Uncheck it to hide the title.
  • Show description: Check this box to display the descriptive text on the card. Uncheck it to hide the description.
  • Template: Select the invoice template you want customers to download.

Customize download card

You must select a template from the dropdown menu. If no template is chosen, the download card will not be displayed to your customers.

Activate the extension in your store

After configuring the settings in our app, you must enable the extension in your Shopify admin for it to appear on your customer account pages.

Open your theme editor

To get started, you need to open your theme editor

Save your changes

Click Save in the top right corner to apply the changes.

Once saved, the download card will appear in the order history for customers using the new Shopify Customer Accounts.