Shopify Sidekick
What is Shopify Sidekick?
Sidekick is the AI assistant built into your Shopify admin. Doran: Back in Stock—Preorder connects to Sidekick, so you can ask about restock demand, notification delivery, subscribers, and performance in plain language, without hunting through menus.
For example, type "Which products do customers want back in stock?" and Sidekick looks up your store's data and answers, with links that open the matching page in Doran.
Sidekick can only read your Back in Stock data. It cannot send, retry, edit, or delete any notification or subscriber. Any change still has to be made by you in the Doran admin.
What can Sidekick do?
| Ask about | What you get |
|---|---|
| Products customers are waiting for | Products with back in stock requests, including how many customers are still waiting to be notified |
| Notifications | Individual sign-ups filtered by product, customer email or phone, or status: Unsent, Waiting, Running, Subscriber cancelled, Sent, Failed, Retrying |
| Subscribers | A customer as a contact, filtered by email, phone, or WhatsApp number, by channel, or by marketing status (Subscribed/Unsubscribed) |
| Performance | Emails sent, opened, clicked, and revenue over the last 1 to 365 days (30 days by default) |
| Top products by revenue | The products that earned the most from back in stock notifications over the same period |
Each result includes a link, so you can open the product list, notification, or report directly in Doran.
How to use Sidekick
Open Sidekick
In your Shopify admin, open Sidekick from the top of the page.
Ask your question
Type your question in plain language. Mention back in stock or Doran if Sidekick doesn't pick the right app on its own.
Open the result in Doran
Click a link in Sidekick's answer to open the related product list, notification, or report in Doran.
Example prompts
- "Which products do customers want back in stock?"
- "Which product has the most back in stock requests?"
- "Did jane@example.com sign up for a restock alert on this product?"
- "Show failed back in stock notifications."
- "Is jane@example.com subscribed to back in stock alerts?"
- "Show unsubscribed back in stock contacts."
- "How are my back in stock notifications performing?"
- "How much revenue came from restock alerts this month?"
- "Which products sell best from restock alerts?"
Notifications vs. subscribers
- Ask about a notification when you care about one specific sign-up and its delivery status, for example one customer on one product.
- Ask about a subscriber when you care about the person across all their sign-ups, for example whether they are still subscribed to marketing.
Good to know
- Results come in pages: if there are more results, Sidekick will ask whether you want to see more instead of loading everything at once.
- Performance reports need a plan with the back in stock report feature: otherwise Sidekick will tell you the report needs an upgrade and can point you to the app's subscription page.
- Sidekick doesn't guess: it only filters by the products, emails, phone numbers, or statuses you mention.
- Your data only: Sidekick only sees the store you are currently signed in to.
Troubleshooting
Sidekick doesn't mention my back in stock data. Make sure Doran: Back in Stock—Preorder is installed on the store, then include "back in stock" or "Doran" in your question.
I'm asked to upgrade. Performance and revenue reports are not included in your current plan. Open the app's subscription page to upgrade, then ask again.
Still stuck? Please contact us and we'll help.
Get started
Now, Shopify does not support app blocks for the collection page. Doran will not add the rating widget to the collection. You have to add it manually. Follow this below steps to do it.
MCP
Connect an AI assistant to your Back in Stock data via MCP so you can ask questions about subscribers, demand, and email performance in plain language.